Refund Policy

Customframe Store
Effective Date: [Insert Date]

We strive to ensure customer satisfaction. Our refund policy is as follows:

1. Eligibility for Refunds

   • Refunds are only available for defective or damaged products.

   • Requests must be made within 14 days of delivery.

2. Non-Refundable Items

   • Custom digital frame designs or products delivered electronically.

3. How to Request a Refund

   • Contact us at contact@customframe.store with proof of purchase and evidence of the issue.

4. Processing Time

   • Approved refunds will be processed within 5-10 business days to the original payment method.